Garage door opener failed to identify obstacles in its way, creating a serious concern for safety.
Equipped with photo eye sensors that pass an invisible beam across the threshold, automatic garage door openers know not to open if someone is standing under the garage door. In this case, this feature was not working. After inspecting both the wires and the garage door sensors, we discovered that both eyes had fractures that were causing the malfunction. We installed two new garage door opener sensors and calibrated them with one another to ensure safe operations.
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* $29 service call - deducted from the service
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